Suction Unit Repairs


Suction Unit Problem Solving - Can You Fix it Yourself?

  1. Remove all accessories
  2. Turn adjustment knob/dial to maximum
  3. Place thumb over inlet on suction unit
  4. Switch on device
    • DeVilbiss 7305P/7314P units should reach 550+mmhg
    • CAMI AS100 unit should reach 600+mmhg
    • CAMI AS36 BR unit should reach 563+mmhg
    • CAMI New Hospivac 400 unit should reach 675+mmhg

If the unit does reach the required mmhg level, then there is a problem with the accessories. Replace 1 item at a time and repeat points 2-4 above until you have located the part that is causing the problem. Replace the dysfunctional part/s.

 

Other tips…

  1. Make sure the filter is dry and not damp or wet. If in doubt, change it.
  2. If the filter is present and the machine is trying to vacuum, but there is no suction after the filter then the filter is contaminated. Replace and try again.

 

If you find that suction is not reaching the above mmhg then something in the unit is causing a problem. It will need to be repaired professionally. See below.

 

Please complete the form below to arrange your suction unit repair.

  1. You must have originally purchased your suction unit from The Hearing Lab Store for us to help you with an in-warranty repair unless otherwise agreed.
  2. All Suction Units have 2-year warranties and 3 months on rechargeable batteries
  3. Your warranty will be void if you have physically damaged the unit, opened the outer casing or if there is any moisture or foreign material found inside the machine. You will be charged for the collection, inspection, repair, return postage fee and/or a potential scrappage of the machine if the warranty is void.
  4. If the battery is at fault and you have owned the unit for more than 3 months, then you will be charged a courier collection, battery replacement and return courier fee. You'll receive a 3-month warranty on all parts excluding the battery unless it was replaced as part of the repair.
    • Out of Warranty Courier Collection: £25
    • Out of Warranty Parts: £1 - £99
    • Battery Replacement: £60 - £77
    • Out of Warranty Courier Return: £25
    • All prices exclude VAT.
  5. PLEASE REMOVE ANY CANISTERS, LIDS, LINERS, FILTERS OR TUBES. THESE WILL BE ASSUMED CONTAMINATED AND DISPOSED OF ACCORDINGLY
  6. WE DO NOT PROVIDE LOAN UNITS.
  7. DO NOT SEND REPAIRS TO THE HEARING LAB STORE IN LIVERPOOL UNLESS INSTRUCTED OTHERWISE. YOU WILL BE CHARGED THE FORWARDING POSTAGE COSTS.